The bottom line is, whether you are a multi-billion dollar multi-national corporation, or a mom-and-pop small business, having a social media presence is critical for your business. However, managing your social media and posting regularly can be a chore unless it’s something you genuinely enjoy.
And where do you start?
Facebook, Twitter, YouTube, Instagram, TikTok, Snapchat, WeChat, Pinterest…
The list goes on.
Where you begin depends on where your target audience spends most of their time. Researching in advance is key to deciding which social media platform is right for your business.
Whether you want to concentrate on one platform or many, you need to post about your business and engage with your followers daily. Not only that, but you must come up with a marketing strategy that provides informative and quality content to grow your following and influence.
This can be and is a full-time job and also where marketing automation software can help. Using the right marketing automation tools, you can schedule posts in advance, develop chatbots that engage with customers depending on their behavior, and improve customer support throughout the customer buying cycle.